AI operations for distributed hardware
Agentic service and fleet engineering for your distributed asset fleet.
OrnaFlow turns telemetry, alarms, service history, and tribal knowledge into automatic incident triage and service management — so small teams can operate at scale.
Inverter fault — Site 47
Triggered 12 min ago
Timeline
Telemetry
DC Voltage
Temperature
Likely root cause
Thermal shutdown due to ambient temperature spike. Recommend remote restart after 15-min cooldown. No dispatch required.
Distributed hardware is outpacing the teams that run it.
Reactive firefighting.
Operators live in alerts and dashboards, with little time to work on the system instead of in it.
Fragmented context.
Telemetry, docs, tickets, and tribal knowledge live in different tools, so the same failures get re-debugged from scratch.
Truck rolls don't scale.
Sending people to assets is slow and expensive — and often unnecessary if the right context were available in time.
An operations layer between your hardware installed base and your team.
Incident triage
Ingests alarms and telemetry, gathers relevant signals, and proposes the next best action.
Root cause analysis
Correlates current events with past incidents, configuration changes, and documentation.
Decision support
Recommends remote action, continued monitoring, or technician dispatch.
Living operational history
Captures what happened, why, and how it was resolved — so your operation gets smarter over time.
Built for teams operating distributed, software-defined hardware.
Industries
Roles
If you're managing a distributed hardware installed base with a lean team, we'd like to talk.
Why now.
Hardware is becoming distributed, software-defined, and data-rich at the same time the grid, compute, and industrial base are decentralizing. The number of assets per operator has to go up by an order of magnitude.
Generic observability and ticketing tools weren't built for remote hardware installed bases, and existing asset management tools weren't built for AI-native workflows. OrnaFlow is built specifically for the seam between the two.
Request access.
Tell us about your hardware installed base and we'll be in touch.